Accounts, analytics and cookie choices.

Accounts and Google sign-in

UnderWing uses account information to provide registration, sign-in, profiles, lesson management and booking services. You can create an account using an email address and password or choose Google sign-in. If you choose Google, Google provides your email address, Google account identifier and basic profile details, such as your name and profile image where available, to our authentication provider, Supabase. We use this information to verify your identity and create or connect your UnderWing account. We do not request access to your Gmail, contacts, calendar or Google Drive.

Supabase processes and stores authentication identities and session information on UnderWing's behalf. UnderWing also stores your account profile and other information you provide when using our services. Choosing Google sign-in does not automatically grant administrator privileges or approval to teach on UnderWing. Information received through Google sign-in is used for account access, not personalized advertising. UnderWing does not send your name, email address, Google account identifier or authentication tokens to Google Analytics. Optional website analytics are governed by the separate consent choices described in this privacy notice.

We retain account information while it is needed to provide UnderWing's services. Certain records, including booking and transaction information, may be retained after account closure when necessary to meet legal obligations or resolve outstanding matters.

You can request access to, correction of, or deletion of your account information by emailing hello@getunderwing.com. We may need to verify account ownership before processing your request. Account deletion requests are currently handled manually.

Removing UnderWing's access through your Google Account does not automatically delete your UnderWing account, terminate existing UnderWing sessions or remove associated service records. Contact us to request account deletion. Do not email passwords or authentication tokens.

Analytics and cookie choices

UnderWing is an unincorporated, early-stage project validating market demand. The people operating the UnderWing pilot decide why and how optional analytics is used and handle privacy enquiries through the contact below. This section covers optional analytics.

With your permission, we use Google Analytics to measure visits, broad traffic sources, lesson views, new registrations, teacher applications, booking requests and completed payments. You can use UnderWing without accepting analytics.

We send generic page labels, public lesson identifiers, prices and a purchase-only reference. We do not send names, email addresses, account identifiers, passwords, application answers, uploaded files, learning goals, messages or payment card details. Search text, authentication links and arbitrary URL parameters are excluded.

Google receives technical information such as your browser, device, pseudonymous cookie identifier and IP address when your browser connects. Google states that GA4 does not log or store individual IP addresses. This includes granular location and device information. This is optional analytics, not anonymous processing. Advertising storage, Google signals, ad personalization and user-provided data collection are disabled.

Our Google Analytics event-level and user-level data retention is set to two months, without resetting user retention on new activity. These controls do not limit most aggregated standard reports. Optional Google products and services sharing, modeling contributions and business insights, technical support sharing, and business recommendations sharing are off.

Your choice is stored in this browser for 180 days. If you accept, analytics cookies may last up to 180 days. Pending checkout measurement is kept in this tab for up to 24 hours and removed after payment is reported. Use “Analytics choices” in the footer to withdraw permission; this removes analytics cookies and reloads the page. Withdrawing does not erase data already received by Google.

Visits and actions before permission are not replayed. A completed payment is counted only when this browser starts checkout with permission and later receives a paid status from our server.

Google may process data outside your country. See Google’s Privacy Policy and Google’s GA4 data safeguards. For questions or requests about your data, email hello@getunderwing.com. You do not need an account to contact us. Please do not email passwords, authentication tokens or payment credentials.